Docusign has officially announced the launch of industry’s first purpose-built AI contract agent called Docusign AI, designed to accelerate workflows, reduce risk, and achieve better outcomes across the entire agreement lifecycle.
According to certain reports, Docusign AI makes it possible for agents to analyze agreements in seconds, flag risks, and surface issues that call for human expertise. The idea behind doing so is to transform administrative bottlenecks into streamlined workflows that, on their part, unlock opportunities for growth.
More on the same would reveal how this innovation effectively builds upon Docusign Intelligent Agreement Management (IAM), which empowers organizations to create, commit to, and manage agreements through a single, integrated platform.
Anyway, to understand the significance of such a development, we can also take into account a Deloitte study, where it was discovered that more than 77% of high-performing organizations credit contract management, enhanced by AI, for their success.
“Every company wants to adopt AI, and contracts are a natural place to start, given the inefficient workflows, unstructured data, and lack of visibility,” said Allan Thygesen, CEO of Docusign. “With over two decades of experience pioneering digital agreements, Docusign is uniquely positioned to make AI contract adoption seamless, just as we did with eSignature. Since launching the IAM platform last year, our customers have realized immediate value. Now with AI contract agents, we’re taking a major leap forward, bringing automation to the entire agreement management process.”
Talk about the whole value proposition on a slightly deeper level, we begin from Docusign AI’s promise to automate work throughout the agreement lifecycle, right from identifying the most urgent tasks and surfacing all related agreements in Navigator to recommending specific language updates for the purpose of achieving compliance.
Next up, we must dig into how the technology in question leverages Docusign Iris, an AI engine powered by Docusign’s unparalleled expertise across contracts and agreements.
In case you weren’t aware, Iris is a solution capable of selecting the right agreement AI models for specific use cases, such as AI-Assisted review for risk detection, customized insights for complex business needs, and more.
Another detail worth a mention here is rooted in Docusign’s decision to expand the capabilities of its IAM platform. These capabilities, for instance, will help users create agreements in a much more effective manner, something they can do on the back of new tools for contract creation and management, with dynamic templates that pull in data automatically.
Almost like an extension of it, there is going to be a dedicated Agreement Desk, which translates to a collaboration space for sales, procurement, and legal teams, geared towards tracking, as well as managing agreement requests and approvals.
Beyond the innate streamlining of contracts, these new capabilities will also bring AI-assisted review facility into play, and therefore, help contracts remain aligned with company policies.
Joining that would be the prospect of custom extractions that enable companies to customize AI models to easily understand their own agreements at scale, all of it achievable just a few example contracts.
Finally, our last piece of highlight is delivered by the introduction of a new dashboard for tracking contractual commitments, deadlines, and renewals, ensuring businesses never miss a critical milestone.
Among other things, we ought to mention the Docusign is also partnering with CLEAR to modernize identity verification in agreement workflows. You see, the latter’s seamless integration with Docusign, marking the first time their technology is being used for agreements, bestows users with a seamless, secure verification experience which is as simple and easy-to-use for any user.
“This is the next evolution of intelligent agreement management,” said Dmitri Krakovsky, Chief Product Officer at Docusign. “Our agents don’t just answer questions or summarize text — they leverage the full power of IAM and its solutions to automate time-consuming, repetitive steps across the entire agreement process, from search and review to drafting and negotiation. We’re amplifying what’s already an incredibly powerful platform to help businesses move faster and more confidently.”
