Sign In Solutions, a leading visitor management and experience solution, has officially announced the launch of new enhancements and features set to become available within its award-winning cloud-based software.Â
According to certain reports, these updates give customers, especially those at highly secure, regulated facilities, a smarter set of tools to stop threats before they materialize, ensure compliance, and turn every visit into an opportunity to strengthen security and trust.
“A breach could mean data loss, operational downtime, reputational damage, or even worse – compromised safety of onsite personnel. Ensuring customers have visitor management systems built for today’s realities means updating manual processes and using the latest technology systems to strategically map-out various risks,” said Jeff Gordon, chief executive officer, Sign In Solutions. “However, managing risk doesn’t need to erode the brand experience or create friction for people.”
Talk about the whole value proposition on a slightly deeper, we begin from the availability of Risk Insights that verify identity and measures risk across all sites, something they achieve through integration with Thomson Reuters’ CLEAR ID and Risk Inform.Â
Such a powerful aggregation of public and proprietary data makes it possible for managers to verify visitors and employees 30% faster, assess risk 40% more efficiently, and deliver streamlined summaries that turn enormous data into actionable insights.
Next up, we have newly expanded Custom Role Access Controls that effectively streamline navigation, and therefore, achieve substantial flexibility when it comes to assigning permissions to users. The idea here is to help users only view or manage records that are relevant to them. As for what new controls are included here, they talk to enhanced permissions across people, access, eligibility, badges, assets, and reportable information.
“Sign In Solutions has been strategically integrating the best-in-class technologies we’ve acquired, and today’s release demonstrates how the strength of these assets will deliver industry-leading product innovation to give customers enhanced security, engagement, and insight,” said Gordon. “We’re designing solutions that think ahead so our customers can stay ready, connected, and always a step ahead of threats.”
Another detail worth a mention is rooted in the availability of enhanced onboarding flow, which allows security officers or administrators to collect and review new employee details before assigning them a full user account. By doing that, the feature paves the way for these security officers to ask for necessary information from employees and stay ahead of operational and compliance risks.
Then, there is an assortment of enhancements for Guestbook that can prove useful, as far as organizing and filtering visitors by appointment is concerned.
Markedly enough, teams can further reorder guests by watchlists, hosts, approval status, employee/visitor status, or custom fields. In case that wasn’t enough, Guestbook can also add Genetec, and Lenel access, credentials to each approved visitor’s contact information, making up a secure and verifiable way to share professional skills and abilities. This enables users to create more meaningful connections for employees, visitors, and contractors.
Rounding up highlights would be a lineup of appointment features that intuitively identify visitors who are attending the same meeting or event when users share multiple invites to create appointments. The stated piece of knowledge can really go the distance to facilitate an enhanced check-in experience.Â
Each visitor type can be also guided through a tailored experience, right from badge issuance to document signing to host notification.Â
Among other things, it ought to be acknowledged that Sign In Solutions also took this opportunity to unveil a new Live Chat and Knowledge Base center, which provides users with links to hundreds of support articles in the context of how to reduce risk, optimize compliance and visitor management, as well as how to contact Sign In Solutions’ support team.
“We continue to push for innovation that raises the standard for security, but organizations also face serious brand, operational and compliance risks that begin the moment a visitor, employee, or contractor approaches a physical or virtual front door,” said Gordon. “We see this interaction as an opportunity to deliver differentiating experiences that modern, forward-thinking organizations demand. Our team is relentlessly pushing what is possible to stop risk in its tracks while also elevating the onsite experience.”